Recommended book: Services Marketing (5th Edition), Dwayne Gremler,Mary Jo Bitner,Valarie A. Zeith

Services Marketing (5th Edition), Dwayne Gremler,Mary Jo Bitner,Valarie A. Zeith

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Services Marketing (5th Edition), Dwayne Gremler,Mary Jo Bitner,Valarie A. Zeith

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